How to Troubleshoot Unresponsive Touchscreen Issues on Your Redmi K60 Pro
If you are facing unresponsive touchscreen issues on your Redmi K60 Pro, there are several steps you can take to resolve the problem and bring back the touchscreen responsiveness. Follow the tips below to troubleshoot and fix the touchscreen issues on your device.
1. Check for Screen Protector or Case Interference
Screen protectors or cases can sometimes interfere with touchscreen responsiveness if they are not properly aligned or of low quality. To determine if the screen protector or case is causing the issue, remove them for a few minutes and check if the touchscreen works without them. If the touchscreen functions properly without the protector or case, consider replacing them with alternatives designed for your Redmi device.
2. Clean the Touchscreen Surface
Use a soft, lint-free cloth or a screen cleaning gel to gently clean the touchscreen surface. Avoid using abrasive materials or harsh chemicals that may damage the touchscreen. Keeping the touchscreen surface clean can improve responsiveness and prevent issues.
3. Perform a Force Restart
Performing a force restart on your device can help resolve temporary software defects or conflicts that may be affecting touchscreen responsiveness. Press and hold the power button for at least 15 seconds to initiate a force restart. If the problem is software-related, this step may fix the issue and restore touchscreen responsiveness.
4. Address Moisture or Water Damage
If your device has been exposed to moisture or water, it can lead to damage to the touchscreen components, causing unresponsiveness. Turn off the smartphone immediately, remove the SIM card and any removable components, and place them in a bowl of raw rice or silica gel to absorb moisture. This can help resolve the issue caused by water damage.
5. Remove the SIM Card and SD Card
Hardware failures, such as issues with the SIM card or SD card, can also cause the touchscreen to respond slowly or not at all. Remove these hardware components and then restart your phone to see if the touchscreen issues persist. If the problem is resolved after removing the hardware components, consider replacing them with new ones.
6. Inspect for Hardware Damage
In some cases, hardware defects or physical damage to the touchscreen may be the underlying cause of unresponsiveness. Check the touchscreen for any signs of damage, such as cracks or scratches, that could affect touch sensitivity. If hardware issues are suspected, contact customer service or a professional for further assistance.
7. Avoid Magnetic Interference
Magnetic interference can impact the functionality of your touchscreen. Avoid using magnetic accessories or devices near your phone to prevent interference with the touchscreen. Keep your phone away from magnets and magnetic fields to ensure proper touchscreen operation.
8. Update Touchscreen Drivers
Connect your phone to a computer and check for updates for the touchscreen drivers. Installing the latest drivers can help address any issues with touchscreen responsiveness. You can find driver updates on the manufacturer’s website or through your computer’s device manager.
9. Seek Professional Help
If the touchscreen problem persists after trying the above solutions, it may be a hardware issue that requires professional assistance. Contact Xiaomi’s customer support or visit a service center for expert help. They can provide advanced troubleshooting steps and guidance to resolve the touchscreen issues on your Redmi K60 Pro.
Conclusion
By following the troubleshooting steps outlined above, you can resolve unresponsive touchscreen issues on your Redmi K60 Pro and restore touchscreen responsiveness. Remember to take proper care of your device and keep it protected to prevent future touchscreen problems.